FAQs

• I have an event coming up and need something quickly?

We carry a lot of inventory and in most cases can ship items on same or next day. Via UPS express we can do over night or 3 days shipping at additional cost. Please contact us at hello@fonzbury.com

• What to do if I have a question regarding my order or general inquiry?

Please feel free to message us for any questions with all the details on your order or for your inquiry. Send us email to: hello@fonzbury.com

• What to do if my item is damaged or faulty?

We would like all our customers to receive highest quality products. If you received a faulty article, we are sorry for that. Please send us an email with a photo and description of the damaged goods at hello@fonzbury.com

• What to do if I have received an incorrect item?

We are very sorry if there is a mistake while we were packing your order and you have received an incorrect item. Please send us an email at hello@fonzbury.com and we will organize reshipment with correct item.

• What to do if I submit the wrong mailing address?

We are very sorry if there is a mistake while we were packing your order and you have received an incorrect item. Please send us an email at hello@fonzbury.com and we will organize reshipment with correct item.